Community Association Management

Pointing you in the right direction

Your Community Association Property Management Company For

Community Management, Administrative Services, Accounting, Financial Reporting and more.

Our mission is to change the reputation of Association Management by setting new standards.

We help numerous associations in Louisville,KY and Shelbyville, KY in a multitude of different communities. Our specialty is managing many of the day-to-day tasks associated with running an efficient and effective association. These tasks include, among others, dealing with vendors, finances, budgeting, rule enforcement, and owner concerns.

Blue Arrow Property Management values communication and reliability. We believe these are the keys to getting outstanding results, both for our clients and us. And as all of our happy clients in Louisville,KY and Shelby, KY can testify, we put our client’s needs and wants first, creating an environment of trust and transparency.

Our Values:

Blue Arrow Property Management values
communication and reliability. We believe
these are the keys to getting outstanding
results, both for our clients and us.

HOA, The Board and the benefits of Property Management

A homeowner is responsible for his own property and everything within it. The association has additional responsibilities compared to the homeowners who are its members. 

The Homeowner Association (HOA) manages the budget, and the administrative tasks involved in maintenance and upkeep of the shared community assets (hallways, roofs, parking lots, green spaces, etc.).

At the tip of the HOA sits the Board. The board members are elected and represent the interests of the homeowners within the HOA.

Why do Community Associations hire property management companies like Blue Arrow Property Management?

The amount of work and expertise, that is required to run a HOA is the main reason why homeowner associations hire property management companies.

The property management (PM) company is the trusted advisor, and helps the HOAs manage their administrative tasks. Consulting the board members on subjects on which their expertise may be insufficient, is among the HOA property management company’s most relied on competences.

Another reason why the board of an association would decide to hire a property management company is that HOA property management companies have tools for HOAs and their members, which help with administrative tasks – simplifying many processes.

Community Assocation Management Services

Our services are customized to fit each community’s needs and wants:

Accounting & Financial Reporting

Provide monthly financial statements from all vendors. Detailed reports showing budget variances to help control spending.

Administrative Services

We take care of things like scheduling meeting dates, laying out agendas, creating plans or any other task that eats time on your calendar. We also attend board meetings.

Billing and Assessment Collection

Provide the board with monthly report of delinquent accounts. Assist in sending severely delinquent accounts to collections attorneys. 

Community Management Service

Dedicated manager to work on issues, complaints, concerns and requests for your community.

Vendor Coordination

The vendors need to be qualified to meet the highest quality standard. We obtain competitive bids for association services.

Web Portal

Proprietary Software Solution that allows us to streamline all processes. Access your information on the go and from anywhere.

Based on 23 reviews
David Ayres
David Ayres
Frank Selent
Frank Selent
Tara Bassett
Tara Bassett
Suzannah and team are the most amazing, efficient, trustworthy and capable property managers in town. In the wake of the fabulous Judy Green’s (JBM Properties) retirement, our HOA had several management companies, some better than others. When we found Suzannah, it was like discovering the heir to Judy’s legacy. I highly recommend her and am happy to give a personal testimony to that effect.
Tayler Johnson
Tayler Johnson
Amazing place to work for. The owner of the company is very thorough with her responses to community members, trained me from start to be the manager I am today and I couldn’t thank her enough for the career I have that I 100% enjoy doing everyday.
Marcella Ruiz
Marcella Ruiz
Suzannah and her team at Blue Arrow don't set a new standard for property management; they are in a league of their own. My community of Westport Gardens has hired the major players in town for condo community management over the last 16 years, and Suzannah has run circles around them in just over a month's time managing our property. Blue Arrow is prompt, thoughtful, intelligent, courteous and responsive. Suzannah makes us feel like we have a true partner for managing our community, not just a person going through the motions. Plus, Blue Arrow's pricing is upfront. Do they charge slightly above the average compared to the competitors? Yes, but it is ABSOLUTELY worth it. The time saved alone from not having to make multiple calls or do follow ups is gold. Plus, Blue Arrow does NOT add the many extra charges you see with other property management companies. Blue Arrow's online portal also makes basics in property management a breeze. I cannot recommend them enough. I only wish we had found them sooner!
Lauren Boone
Lauren Boone
I have nothing but great things to say about Suzannah and Blue Arrow. She has been a pleasure to work with and has helped me deal with a very difficult HOA President. I would recommend Blue Arrow to anyone looking for a reliable, professional and personable property management company.
Julie c
Julie c
Our development has greatly benefited from working with Suzannah and Blue Arrow. She provides the Board and our resident with excellent support through great follow-up skills, vendor management, strong breadth of knowledge, and attention to detail. She consistently exceeds our expectations and I feel confident that she and her team would treat your HOA in the same capacity.

Blue Arrow Community Association Management Proudly Serves the Following Towns:


One big city, many homeowner needs!


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