About Us

Our Mission

Our mission is to change the reputation of association management,
by setting new standards through the way clients get serviced

Meet the Team

Suzannah Parrish

Owner / Property Manager

Suzannah received her degree in
finance from the University of Louisville
in 2008. After graduation, I went to
work in the debt collection industry for
the next 6 years. During that time, I
decided to pursue my real estate
license and have been a licensed
realtor in KY since 2013. While working
in real estate, she found her niche
working with associations and started
Blue Arrow in January of 2020.

Marcella Ruiz

Property Manager

After being wowed with Blue Arrow’s
service as a customer, Marcella joined
Blue Arrow bringing her experience as
both property manager and a
member of the board of directors of
her own 161-unit community. Her
unique perspective includes two
terms as board president as well as
operations, project management, and
marketing experience with an MBA
and BA in psychology. She enjoys
working with people and finding
creative ways to fix problems, which
makes property management her
ideal job.

Amber Ireland

Property Manager

Amber started with Blue Arrow as a
property manager assistant, splitting
her time between BA and Ford as well
as being a girl mom. She quickly showed
her desire to learn and grow. Amber is
now a full-time Property Manager and
handles everything from overseeing projects,
to getting quotes, to coordinating with
boards. She’s also the one that ensures
jobs are followed through promptly and
adequately by contractors. 

Michelle Anderson

Property Manager

Michelle joined Blue Arrow in 2022 and is new to the
Louisville area. She has several years experience
in customer service, and prior experience in property
management. She is excited to be joining our team
and continue to grow in her knowledge and experience.

Madeline Crawford

Office Administrator

Madeline is currently studying
business administration & economics
at Bellarmine University and comes to
Blue Arrow ready to put whats she’s
learning into practical use. Prior to
joining our team, she was a swim
instructor for kids and still enjoys
teaching her cousins to swim.

Hannah Burba

Office Administrator

Hannah is currently attending Bellarmine University and is pursuing a degree in Business Administration and Economics. She is excited to join the team and is ready to apply her knowledge that she has gained in the classroom.

We Provide the Best
Service in the Industry!

Testimonials & Reviews

Based on 23 reviews
David Ayres
David Ayres
Frank Selent
Frank Selent
Tara Bassett
Tara Bassett
Suzannah and team are the most amazing, efficient, trustworthy and capable property managers in town. In the wake of the fabulous Judy Green’s (JBM Properties) retirement, our HOA had several management companies, some better than others. When we found Suzannah, it was like discovering the heir to Judy’s legacy. I highly recommend her and am happy to give a personal testimony to that effect.
Tayler Johnson
Tayler Johnson
Amazing place to work for. The owner of the company is very thorough with her responses to community members, trained me from start to be the manager I am today and I couldn’t thank her enough for the career I have that I 100% enjoy doing everyday.
Marcella Ruiz
Marcella Ruiz
Suzannah and her team at Blue Arrow don't set a new standard for property management; they are in a league of their own. My community of Westport Gardens has hired the major players in town for condo community management over the last 16 years, and Suzannah has run circles around them in just over a month's time managing our property. Blue Arrow is prompt, thoughtful, intelligent, courteous and responsive. Suzannah makes us feel like we have a true partner for managing our community, not just a person going through the motions. Plus, Blue Arrow's pricing is upfront. Do they charge slightly above the average compared to the competitors? Yes, but it is ABSOLUTELY worth it. The time saved alone from not having to make multiple calls or do follow ups is gold. Plus, Blue Arrow does NOT add the many extra charges you see with other property management companies. Blue Arrow's online portal also makes basics in property management a breeze. I cannot recommend them enough. I only wish we had found them sooner!
Lauren Boone
Lauren Boone
I have nothing but great things to say about Suzannah and Blue Arrow. She has been a pleasure to work with and has helped me deal with a very difficult HOA President. I would recommend Blue Arrow to anyone looking for a reliable, professional and personable property management company.
Julie c
Julie c
Our development has greatly benefited from working with Suzannah and Blue Arrow. She provides the Board and our resident with excellent support through great follow-up skills, vendor management, strong breadth of knowledge, and attention to detail. She consistently exceeds our expectations and I feel confident that she and her team would treat your HOA in the same capacity.