About Us

Our Mission

Our mission is to change the reputation of association management,
by setting new standards through the way clients get serviced

Meet the Team

Suzannah Parrish

Owner / Property Manager

Suzannah received her degree in
finance from the University of Louisville
in 2008. After graduation, I went to
work in the debt collection industry for
the next 6 years. During that time, I
decided to pursue my real estate
license and have been a licensed
realtor in KY since 2013. While working
in real estate, she found her niche
working with associations and started
Blue Arrow in January of 2020.

Michelle Anderson

Property Manager

Michelle joined Blue Arrow in 2022 and is new to the
Louisville area. She has several years experience
in customer service, and prior experience in property
management. She is excited to be joining our team
and continue to grow in her knowledge and experience.

Madeline Crawford

Office Administrator

Madeline is currently studying
business administration & economics
at Bellarmine University and comes to
Blue Arrow ready to put whats she’s
learning into practical use. Prior to
joining our team, she was a swim
instructor for kids and still enjoys
teaching her cousins to swim.

Angela Leigh

Property Manager

With over 15 years of experience in property management, complemented by 6 years of hands-on leadership as a condo association president, I bring a deep understanding of the operational, financial, and community dynamics that drive successful associations. I’m passionate about fostering well-managed, transparent, and thriving HOA and condominium communities where residents feel supported and invested. As I step into this next chapter, I’m excited to continue contributing my expertise, building strong relationships, and helping communities reach their full potential.

Kristin Smith

Property Manager

My name is Kristin Smith. I am a mother to wonderful teenage son and my dog, Dixie. Originally from Cecilia, Kentucky, I have lived in five other states, including those on the West Coast. I have a passion for cars, animals, countryside living, and helping others. With nearly five years of experience in property management, I take pride in helping people enjoy the communities they live in by delivering prompt service, both in managing projects and maintaining clear communication. I truly enjoy working for Blue Arrow Property Management and being part of a skilled and dedicated team committed to supporting our residents.

We Provide the Best
Service in the Industry!

Testimonials & Reviews

GOOD
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Based on 23 reviews
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David Ayres
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Frank Selent
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Tara Bassett
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Suzannah and team are the most amazing, efficient, trustworthy and capable property managers in town. In the wake of the fabulous Judy Green’s (JBM Properties) retirement, our HOA had several management companies, some better than others. When we found Suzannah, it was like discovering the heir to Judy’s legacy. I highly recommend her and am happy to give a personal testimony to that effect.
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Tayler Johnson
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Amazing place to work for. The owner of the company is very thorough with her responses to community members, trained me from start to be the manager I am today and I couldn’t thank her enough for the career I have that I 100% enjoy doing everyday.
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Marcella Ruiz
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Suzannah and her team at Blue Arrow don't set a new standard for property management; they are in a league of their own. My community of Westport Gardens has hired the major players in town for condo community management over the last 16 years, and Suzannah has run circles around them in just over a month's time managing our property. Blue Arrow is prompt, thoughtful, intelligent, courteous and responsive. Suzannah makes us feel like we have a true partner for managing our community, not just a person going through the motions. Plus, Blue Arrow's pricing is upfront. Do they charge slightly above the average compared to the competitors? Yes, but it is ABSOLUTELY worth it. The time saved alone from not having to make multiple calls or do follow ups is gold. Plus, Blue Arrow does NOT add the many extra charges you see with other property management companies. Blue Arrow's online portal also makes basics in property management a breeze. I cannot recommend them enough. I only wish we had found them sooner!
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Lauren Boone
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I have nothing but great things to say about Suzannah and Blue Arrow. She has been a pleasure to work with and has helped me deal with a very difficult HOA President. I would recommend Blue Arrow to anyone looking for a reliable, professional and personable property management company.
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Julie c
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Our development has greatly benefited from working with Suzannah and Blue Arrow. She provides the Board and our resident with excellent support through great follow-up skills, vendor management, strong breadth of knowledge, and attention to detail. She consistently exceeds our expectations and I feel confident that she and her team would treat your HOA in the same capacity.