Overview:
At Blue Arrow Property Management, LLC (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.
How we use Messaging:
- We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes.
- You may initiate communication with our property managers to the number(s) provided for your property for one-on-one text communication, without any automation.
- We will send out important community reminders, updates, and information needing to be delivered timely such as updates on power, water, elevator or other common elements where all residents need timely updates. Reminders about community projects that may be impact common elements such as parking lot resurfacing, painting where portions of the community may be limited for a period of time.
- Based on our history, you may receive 3-4 community updates per month via SMS.
- Standard messaging & data rates may apply from your carrier.
- For support you may email info@bluearrowpm.com or call our office at (502) 901-9600
Information We Gather:
- Phone Number: Required to send you SMS/text messages.
- Name: As it relates to your account within our system
- Community & Address associated with your account so that you only receive relavent SMS messages for your community or building
- Consent Records: To document your opt-in to our SMS/texting services.
Sharing Your Information:
- Service Providers: Third-party vendors who assist us in operating our SMS/texting services and conducting our business.
- Legal Compliance: When required by law, such as to comply with a subpoena, or similar legal process.
- We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing purposes.
Your Choices / Opt-Out:
- Texting “STOP” to the number from which you received the message.
- Contact us at (502) 901-9600 or via email at info@bluearrowpm.com
Data Security:
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children’s Policy:
Our SMS/texting services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
Changes to this Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Blue Arrow Property Management, LLC:
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Blue Arrow Property Management, LLC
2305 Hurstbourne Village Dr Suite 600
Louisville KY 40299
(502) 901-9600
info@bluearrowpm.com
